Fachai88 Terms & Conditions – Platform Usage Terms for Malaysian Players

1Acceptance of Terms

By registering an account, making a deposit, or using any service provided by fachai88 via the website https://fachai88.click, you hereby acknowledge that you have read, understood, and agreed to be bound by all Terms & Conditions set out in this document.

These terms constitute a legally binding agreement between you ("Member" or "User") and fachai88 ("Platform", "We", "Company"). If you do not agree with any part of these terms, you are not permitted to use the platform fachai88.

2Member Eligibility

To register and use the services of fachai88, you must fulfil all of the following eligibility requirements:

• Age-Verified 21 years of age and above at the time of registration. fachai88 strictly prohibits minors from registering or playing.
• Is legally eligible to enter into a binding agreement under Malaysian law.
• Not residing in any jurisdiction where the use of online gambling services is explicitly prohibited.
• Not currently enrolled in any recognised gambling self-exclusion programme.
• Register using accurate, truthful personal information that belongs to you — not someone else's.

fachai88 reserves the right to request proof of age verification at any time. Accounts suspected of belonging to underage individuals will be suspended immediately pending investigation. Any winnings in such accounts will be forfeited and will not be paid out.

3Account Registration

Each individual is only permitted to hold one (1) fachai88 account. Registering a second or multiple accounts using different names, phone numbers, email addresses, or payment details is strictly prohibited and considered fraudulent.

During registration, you are required to provide accurate and complete information, including:

• Full name as per your Malaysian identity card (MyKad) or valid passport
• Active Malaysian phone number (+60)
• An active email address under your own control
• Accurate date of birth

You are solely responsible for keeping your account username and password secure fachai88 yours. Never share your login credentials with anyone. fachai88 will not be held liable for any losses arising from the sharing of account information with third parties.

4Deposit & Withdrawal

fachai88 provides deposit and withdrawal methods tailored for Malaysian players. All transactions are processed in Malaysian Ringgit (MYR) only.

Accepted Deposit Methods:

• DuitNow (instant, no fees)
• Touch 'n Go eWallet (instant, no fees)
• GrabPay (instant, no fees)
• Boost eWallet (instant, no fees)
• ShopeePay (instant, no fees)
• FPX – Maybank2u (instant, no fees)
• FPX – CIMB Clicks (instant, no fees)

Deposit Limit: Minimum RM20 per transaction. Maximum limits vary by payment method and member account level.

Winnings Withdrawal: Withdrawal requests are processed in under 5 minutes to your registered Malaysian bank account. The minimum withdrawal amount is RM50 per request. fachai88 reserves the right to request identity verification before processing withdrawals above a specified amount as a security measure.

Withdrawals may only be made to the same account or e-wallet used for the original deposit — this is a mandatory anti-money laundering (AML) requirement. fachai88 does not process withdrawals to third-party accounts under any circumstances.

5Bonus & Promotions Policy

All bonuses and promotions offered by fachai88 — including welcome bonuses, weekly cashback, daily rebates, reload bonuses, and special promotions — are subject to specific terms stated alongside each offer.

General Bonus Terms:

• Rollover Requirement (Wagering): Each bonus must be wagered the number of times stated in the applicable promotion terms before a withdrawal can be made. For example, a RM100 bonus with a 10x rollover requirement means you must place a total of RM1,000 in bets before withdrawing the bonus funds.
• Valid Period: Bonuses have a specified validity period. Any bonus not used within this period will expire automatically.
• Bonus Withdrawal Limit: Some bonuses carry a maximum withdrawal cap as stated in the promotion terms.
• One Active Bonus at a Time: Members may only activate one bonus at a time unless otherwise stated in the promotion terms.

fachai88 reserves the right to void bonuses and associated winnings if there is evidence of wagering strategies used solely to fulfil rollover requirements without genuine play intent (e.g., placing opposing bets on the same game using two accounts).

6Game Rules

All games available on the platform fachai88 — including slots, live casino, football, poker, jackpot, and virtual sports — each has individual rules that all members are required to follow.

• All game outcomes are determined by an RNG (Random Number Generator) that has been independently audited by an accredited third party. Results are final and non-appealable.
• Minimum and maximum bet limits for each game are displayed within the respective game interface. These limits are subject to change without prior notice.
• Any technical issues occurring during an active game session (server disruptions, internet disconnection) will be handled in accordance with established technical policy. Bets in progress at the time of the disruption will be refunded to the account balance.
• For real-money poker games, the use of any third-party assistance software (poker bots, automated odds calculators) is strictly prohibited.
• For Sports Betting, the results recognised are the official results issued by the relevant sports governing body. Bets placed on postponed or cancelled matches will be voided and refunded.

Fachai88 reserves the right to void and refund any bet where a pricing error (incorrectly set odds) or significant technical anomaly is identified, regardless of the game outcome.

7Prohibited Conduct

The following activities are strictly prohibited on the platform fachai88 and will result in immediate action including account closure and forfeiture of balance:

• Money laundering or any suspicious financial activity conducted through the platform
• Credit card fraud, false payment details, or use of funds obtained unlawfully
• Use of bots, automated scripts, or unauthorised third-party software in gameplay
• Collusion between players in poker or other competitive games
• Exploiting any software bugs or system vulnerabilities for unfair advantage
• Opening multiple accounts to abuse bonuses or promotions
• Use of VPN or masking software to conceal your actual location is strictly prohibited
• Threats, intimidation, or abusive language directed at fachai88 support staff

8Account Suspension & Closure

fachai88 reserves the right to temporarily suspend, restrict, or close any member account if:

• There is reasonable suspicion of fraud or illegal activity
• A member breaches any provision of these Terms & Conditions
• Identity verification request not completed within the stipulated timeframe
• Suspicious betting activity or patterns indicating the use of bots
• Instructions from regulatory bodies or legal authorities

When an account is closed for legitimate reasons (not a terms violation), any remaining credit balance after settling all outstanding matters will be refunded to the member within 5–10 business days. Accounts closed due to terms violations are not entitled to any refund.

Members may also close their own account at any time by contacting customer support. Voluntary closure requests will be processed within 3 business days.

9Liability Limit

To the extent permitted by applicable law, fachai88 is not liable for:

• Indirect, incidental, or consequential losses arising from the use of the platform
• Service disruptions caused by factors beyond our control (internet infrastructure outages, natural disasters, government directives)
• Losses arising from sharing your password or account information with a third party
• Unsatisfactory betting outcome — all bets are placed entirely at the member's own risk

Full liability fachai88 to any member under any circumstances is limited to the total deposits made by that member in the 30 days preceding the claim.

10Responsible Gaming

fachai88 genuinely cares about the wellbeing of our members. Gambling should be enjoyed as entertainment, not as a means to resolve financial difficulties or emotional stress.

We provide the following tools to help you stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings
• Play Time Limit: Set a session time reminder to avoid playing for too long
• Loss Limit: Set a loss limit you can afford before ending your playing session
• Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days if you feel you need a break
• Self-Exclusion: Get help to self-exclude from the platform if you feel gambling is becoming a problem

For more information on responsible gaming, please visit our Responsible Gaming us or contact our support team.

11Terms Amendment

fachai88 reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time in accordance with business requirements, legal compliance, or member interests.

Members will be notified of any material amendments via:

• In-platform notifications on fachai88 upon login
• Email notification to the registered email address
• Update the "Last Updated" date at the top of this document

Continued use of the platform fachai88 after the amendment's effective date will be considered acceptance of the updated terms. We encourage you to review this page regularly.

12Governing Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable to the platform's operations fachai88. Any dispute arising from or in connection with the use of this platform shall first be resolved through negotiation before any legal proceedings are initiated.

If you have any complaints regarding the platform fachai88, the resolution steps are as follows:

1. Contact Customer Support: Submit a complaint via live chat or email at support@fachai88.click — we will respond within 24 hours.
2. Complaint Escalation: If the issue is not resolved within 7 days, request to be escalated to our Complaints Manager.
3. Independent Resolution: If internal resolution fails, you have the right to refer your case to a recognised independent dispute resolution body.

By using the platform fachai88, you acknowledge that you have read, understood, and fully agree to all Terms & Conditions stated herein.